Terms of service
Welcome to FRĒO.
Throughout this site, the terms “we,” “us,” and “our” refer to FRĒO. FRĒO operates this website and online store, offering thoughtfully crafted garments, content, and experiences designed to support conscious living. Together, these offerings are referred to as the “Services.”
Our store is hosted on Shopify, which provides the technology that allows us to bring FRĒO to life online.
These Terms of Service, along with any policies referenced here, outline the relationship between you and FRĒO. They describe your rights, responsibilities, and the conditions under which our Services are offered.
We invite you to read these Terms carefully. They include important information about your legal rights, as well as limitations of liability and warranty disclaimers.
By visiting, browsing, or purchasing through our Services, you agree to be bound by these Terms of Service and our Privacy Policy. If these Terms do not feel aligned, we gently ask that you refrain from using our Services.
ACCESS & ACCOUNT
By using our Services, you affirm that you are at least the age of majority in your place of residence, or that you have provided consent for any minor dependents to access the Services through devices you own or manage.
To access certain features or complete a purchase, you may be asked to provide personal information such as your email address, billing details, payment method, and shipping information. You agree that all information you provide is accurate, current, and complete, and that you have the right to share it.
You are responsible for maintaining the confidentiality of your account credentials and for all activity that occurs under your account. Accounts are personal and may not be transferred, sold, or shared.
OUR PRODUCTS
Each FRĒO piece is crafted with care and intention. While we strive to represent our garments as accurately as possible, variations in color, texture, or appearance may occur due to screen settings, lighting, or natural fabric qualities.
We do not guarantee that products will meet every individual expectation or appear exactly as displayed online. Product descriptions, availability, and offerings may change at any time without notice.
We reserve the right to limit quantities, discontinue products, or restrict availability based on region or circumstance.
ORDERS
Placing an order with FRĒO constitutes an offer to purchase. We reserve the right to accept or decline any order at our discretion. An order is considered accepted only once payment has been processed and confirmation has been issued.
Please review your order carefully before submitting. Once an order is accepted, changes or cancellations may not be possible.
All purchases are subject to our Refund Policy.
Orders are intended for personal or household use only and may not be purchased for resale or export.
PRICING & BILLING
All prices are subject to change without notice. The price charged will be the price displayed at the time your order is placed, excluding applicable taxes, shipping, customs, or import fees unless otherwise stated.
Promotions, discounts, or special offers may be governed by separate terms. If a conflict arises, promotional terms will take precedence.
You agree to provide accurate billing and payment information and to promptly update your details as needed to ensure smooth processing.
SHIPPING & DELIVERY
Delivery times are estimates and not guaranteed. FRĒO is not responsible for delays caused by carriers, customs, or circumstances beyond our control.
Once your order is transferred to the shipping carrier, responsibility and risk pass to you.
INTELLECTUAL PROPERTY
All content within the Services including designs, text, images, videos, graphics, logos, and product names is the property of FRĒO or its licensors and is protected by intellectual property laws.
The Services are intended for personal, non-commercial use only. No content may be copied, reproduced, distributed, or used without prior written consent.
FRĒO’s name, designs, and trademarks may not be used without permission.
OPTIONAL TOOLS
From time to time, we may offer access to third-party tools or services. These are provided “as is” and without endorsement or warranties. Use of such tools is entirely at your own discretion and risk.
THIRD-PARTY LINKS
Our Services may include links to third-party websites. FRĒO is not responsible for the content, accuracy, or practices of these sites. Engagement with third-party services is done at your own risk.
RELATIONSHIP WITH SHOPIFY
FRĒO is powered by Shopify. All purchases are made directly with FRĒO, and Shopify bears no responsibility for products, services, or transactions conducted through our store.
PRIVACY
Your personal information is handled with care and in accordance with our Privacy Policy and Shopify’s Privacy Policy. By using our Services, you acknowledge and agree to these practices.
FEEDBACK
If you choose to share feedback, ideas, reviews, or suggestions, you grant FRĒO the right to use this content for any purpose without compensation. Feedback must be lawful, respectful, and truthful.
ERRORS & CORRECTIONS
Occasionally, information may contain inaccuracies. We reserve the right to correct errors, update information, or cancel orders if needed.
PROHIBITED USES
You agree to use the Services respectfully and lawfully. Harmful, misleading, abusive, or unlawful behavior is not permitted. We reserve the right to suspend or terminate access if these Terms are violated.
TERMINATION
We may terminate access to the Services at any time. Obligations incurred prior to termination will remain enforceable.
DISCLAIMER OF WARRANTIES
The Services and all products offered through the Services are provided “as is” and “as available,” without any warranties of any kind, either express or implied.
FRĒO does not guarantee that the Services will be uninterrupted, timely, secure, or error-free, or that results obtained from use of the Services will be accurate or reliable.
To the fullest extent permitted by law, FRĒO disclaims all warranties, including implied warranties of merchantability, fitness for a particular purpose, durability, title, and non-infringement.
Some jurisdictions do not allow the exclusion of certain warranties, so some of the above disclaimers may not apply to you.
LIMITATION OF LIABILITY
To the fullest extent permitted by law, in no case shall FRĒO, its owners, partners, employees, contractors, affiliates, or service providers be liable for any direct, indirect, incidental, punitive, special, or consequential damages arising from your use of the Services or any products purchased through the Services.
This includes, without limitation, loss of profits, revenue, data, or other intangible losses, even if FRĒO has been advised of the possibility of such damages.
INDEMNIFICATION
You agree to indemnify, defend, and hold harmless FRĒO and its affiliates, partners, officers, directors, employees, and service providers from any claim or demand, including reasonable attorneys’ fees, arising out of your breach of these Terms or your violation of any law or the rights of a third party.
SEVERABILITY
If any provision of these Terms is determined to be unlawful, void, or unenforceable, that provision shall be deemed severed from these Terms and shall not affect the validity or enforceability of the remaining provisions.
WAIVER & ENTIRE AGREEMENT
The failure of FRĒO to exercise or enforce any right or provision of these Terms shall not constitute a waiver of such right or provision.
These Terms, together with any policies posted on this site, constitute the entire agreement between you and FRĒO and govern your use of the Services.
ASSIGNMENT
You may not assign or transfer these Terms or any of your rights or obligations without prior written consent from FRĒO. FRĒO may assign these Terms without restriction.
OVERNING LAW
These Terms shall be governed by and construed in accordance with the laws of the State of California, without regard to its conflict of law principles.
HEADINGS
Headings are included for convenience only and do not limit or affect the interpretation of these Terms.
CHANGES TO THESE TERMS
We may update these Terms from time to time. Continued use of the Services signifies acceptance of any changes.
CONTACT
Questions or reflections about these Terms may be shared with us at: